Privacy Policy

We are committed to safeguarding your privacy and the security of your personal information. Your trust is invaluable to us, and we want you to feel confident while interacting with us. We only collect information that you voluntarily provide, and it is strictly used to offer you enhanced services. Below is a detailed description of how we handle your personal information:

1. Information Collection

When you register as a user, make a purchase, subscribe to our newsletter, or interact with us in other ways, we may collect the following types of information:

Personal Information: This includes your name, email address, shipping address, phone number, etc.

Payment Information: This includes your credit card details (for order processing and payment).

Preferences and Usage Data: This includes your browsing history, purchase history, and preferences on the website, which help us provide more personalized recommendations and services.

This information is collected to customize your shopping experience, improve the quality of our customer service, and ensure timely order processing. We use this data to communicate with you (such as order confirmations, customer support, etc.), optimize website features, provide loyalty programs, and send you periodic updates, promotions, and offers.

2. Use of Information

The information we collect is used for the following purposes:

Personalized Services: We provide customized product recommendations and shopping experiences based on your browsing habits and preferences.

Order Processing: We ensure that your order is processed smoothly and shipped on time and provide accurate payment and shipping information.

Customer Support: We communicate with you as needed, including order status updates, after-sales service, etc.

Electronic Communications: We send you promotional materials, newsletters, or other business-related updates on a regular basis (you can opt-out at any time).

We promise not to sell, rent, or share your personal information with third parties unless we have your explicit consent or are required to do so by law.

3. Information Security

We take the protection of your personal information very seriously. To safeguard your privacy, we have implemented several security measures:

Data Encryption: All information submitted via our website is protected using industry-standard SSL encryption technology.

Secure Servers: We store your personal information on secure servers to prevent data loss, theft, or unauthorized access.

Protection Measures: We have implemented administrative, technical, and physical security measures to prevent unauthorized use of your information.

If you have a password-protected account, please ensure that your password is secure and not shared with others.

4. Third-Party Payment Processing

We use third-party payment processors (such as PayPal) to handle payment transactions. These platforms use highly secure environments to protect your payment information with encryption during transactions.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with an updated revision date.

6. Currency Conversion

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion purposes. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). This ensures that the selected currency remains consistent while browsing our website, allowing prices to be converted to your local currency.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at raeelio@spdoll.com.